Shipping Policy

Serpico Performance LLC Shipping Policy

10-13-2019

contact: sales@serpicoperformance.com

All orders ship free. 

Standard free shipping uses USPS First Class® Package Service

Expedited shipping uses USPS Priority Mail® Service

If your order weighs more than 15.99 ounces you will automatically be upgraded to USPS Priority Mail® 

Expedited Shipping at no extra cost to you.

All orders are shipped with tracking.

We may at our descretion ship with  USPS Priority Mail® Service Expedited shipping even if the order 

weighs under 15.99 ounces.

We may at our descretion ship with signature confirmation delivery. This will require an adult signature 

upon delivery.

We may at our descretion use shipping carriers other than USPS.

Shipping Time

USPS First Class® Package Service 2-5 business days.

USPS Priority Mail® Service 2-3 business days.

Shipping times are estimates based on a ship to address within the continental US. Shipping times are 

not guaranteed by the USPS or by Serpico Performance LLC.

Handling Time

We strive to ship orders the same day or next business day. If we experience a large amount of orders 

the handling time could be longer. Our website allows you to place a backorder. When backordering a 

product the handling time could be longer. Handling times are not guaranteed.  If there will be a 

significant delay in shipping your order we will contact you.

Restrictions

We DO NOT ship outside the USA 50 States.

We have shipping restrictions set up with our site to block orders from outside the country. If you are 

using a VPN it may still allow you to place an order. DO NOT attempt to place an order if you are outside 

the USA 50 States. If we receive an order with a ship to address outside the USA 50 States it will be 

cancelled and a 5% processing fee will be applied to the refund. This applies to all US Territories and 

Protectorates including but not limited to Puerto Rico, Guam, US Virgin Islands, American Samoa, and the 

Northern Mariana Islands.

Returned Shipments

If your order is returned to sender because of a wrong address, no forwarding address, or failure to pick 

up after a delivery attempt was made your order will be inspected for damage. ( damaged orders will be 

refused ) After inspection your order will be cancelled and a refund will be issued to your original 

payment method minus a 15% processing/restocking fee. Please make sure the address you provide is 

correct, current, and complete.

Delivery Confirmation

Delivery confirmation is delivery confirmation. When packages are scanned as delivered they are 

considered to be delivered. We are not responsible for lost or stolen packages after they are delivered. 

Please allow up to 3 days after a delivery scan for a package to arrive. USPS commonly scans packages 

as delivered days ahead of actual delivery. Please contact your local post office regarding missing 

packages that are scanned as delivered. We are unable to see any more information than you can with 

regards to the tracking information. Once a package is scanned as delivered it is considered to be in 

your possession and is completely your responsibility from that point forward. Thank you for 

understanding.

Signature Confirmation

We offer signature confirmation as an extra cost option if you want the package delivered to your door 

with an adult signature required. If you have had packages stolen from your mailbox before this is wise 

insurance. We may at our descretion ship with signature confirmation delivery if we perceive any risks 

that necessitate it. If we opt for signature confirmation it will be at no extra cost to you.

We reserve the right to update this policy at any time without notification to you. Please check back often 

to familiarize yourself with this policy and any updates we may make to it. By placing an order with us you 

are agreeing to the terms set forth in this policy. Thank you for your business.